Data Privacy Statement

The requirements placed on our company as a service provider are high. We place equally high demands on data protection for our website’s users and customers.

tsd greatly values your privacy!

Therefore in this data privacy statement we would like to provide you with information about the personal data that are handled when using this website.

Name and address of the controller

The controller for the purpose of the General Data Protection Regulation (art. 4, para. 7 of GDPR) and the applicable data protection law as well as any other data protection regulations is:

Seprotec Germany GmbH (formely known as tsd Technik-Sprachendienst GmbH)
Mittelstraße 12-14
50672 Köln
Phone: +49 221 92 59 86 0
Fax: +49 221 25 77 38 5
E-mail: seprotec.germany@seprotec.com
Website: www.tsd-int.com

I. Website: General information about data processing

1. Legal foundation for processing of personal data

If we have obtained consent for the processing of personal data from the data subject, art. 6, para. 1, point a of the EU General Data Protection Regulation (GDPR) acts as a legal foundation. When the processing of personal data is required in order to fulfil a contract, to which the data subject is party, art. 6, para. 1, point b of the GDPR acts as a legal foundation. This also applies to processing that is required in order to perform pre-contractual measures. If processing of personal data is required in order to comply with a legal obligation, to which our company is subject, art. 6, para. 1, point c of the GDPR acts as a legal foundation. In the event that vital interests of the data subject or of another natural person make processing personal data necessary, art. 6, para. 1, point d of the GDPR acts as a legal foundation. If processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party and the interests, fundamental rights and freedoms of the data subject do not override the former interests, art. 6, para. 1, point f of the GDPR acts as a legal foundation for processing.

2. Deleting data and storage period

The personal data of the data subject are deleted or locked once the purpose of their storage no longer applies. Furthermore, storage can take place if it has been arranged by the European or national legislator in ordinances, acts or other regulations in EU law, to which the controller is subject. The data are also locked or deleted if a storage period prescribed by the stated standards expires, unless there is a necessity to continue to store the data in order to sign or comply with a contract.

II. Deployment of the website and creation of logfiles

1. Legal foundation for processing of personal data

Whenever our website is accessed, our system automatically records data and information from the system of the computer accessing the website. The data are also stored in the logfiles of our system. This data are not stored together with other personal data of the user.

In this case the following data are gathered:

information about the browser type, the version used and its language
the user’s operating system
the user’s internet service provider
the user’s IP address
date and time of Access
websites, from which the user’s system reached our Website
websites that are accessed by the user’s system through our Website
access status/HTTP status Code
transferred data volume in each case

2. Legal foundation for data processing

The legal foundation for the temporary storage of the data and logfiles is art. 6, para. 1, point f of the GDPR.

3. Purpose of data processing

The temporary storage of the IP address by the system is necessary in order to make it possible to send the website to the user’s computer. For this purpose the user’s IP address must be stored for the duration of the session. The data are stored in logfiles in order to show you our website and to ensure that the website functions properly. In addition we use the data to optimise the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place in this context. These purposes also include our justified interest in data processing according to art. 6, para. 1, point f of the GDPR.

4. Period of storage

The data are deleted once they are no longer required to achieve the purpose for which they were gathered. In the case of the data being recorded in order to deploy the website, this is the case when the respective session ends. When the data are saved in logfiles, this is the case after seven days at the latest. Storage for longer than this is possible. In this case the users’ IP addresses are deleted or distorted so that it is no longer possible to allocate the accessing client.

5. Option for objection and elimination

It is absolutely necessary in logfiles in order to use the website for the data for deployment of the website to be recorded and for the data to be stored. As a result the user has no option for objection.

III. Use of cookies

1. Legal foundation for processing of personal data

Our website uses cookies. Cookies are text files that are stored on the user’s hard drive by the internet browser when the website is accessed. These cookies contain a characteristic string of characters that allows for unambiguous identification of the browser when the website is accessed again. Cookies cannot execute programs or transmit viruses to your computer.

We use cookies to make the design of our website more user-friendly. Some elements of our website require that it is possible to identify the accessing browser even after changing pages.

You can set up your browser so that you are informed when cookies are saved and you can use cookies only on a case-by-case basis, you can exclude cookies for specific cases or altogether and you can activate automatically deleting cookies when you close the browser. If you deactivate cookies, the functionality of this website may be limited.

The cookies that we use are the following:

• JSESSIONID
• _gat_gtag_UA_26015630_1
• _ga
• _gid

Further details on cookies can also be found in the additional usage instructions for Google Analytics (VI.) as well as use of the web tracking service Jetpack/Wordpress.com-Stats (VII.).

2. Legal foundation for data processing

The legal foundation for processing of personal data when using technically required cookies is art. 6, para. 1, point f of the GDPR.

3. Purpose of data processing

The purpose of the use of technically required cookies is to make using websites easier for the users. Some functions of our website cannot be offered without using cookies. For this, it is necessary for the browser to be recognised again even after changing pages. The user data collected using technically required cookies are not used to create user profiles. These purposes also include our justified interest in processing personal data according to art. 6, para. 1, point f of the GDPR.

4. Period of storage, option for objection and elimination

Cookies are stored on the user’s computer and transferred from it to our site. That means that you as the user also have full control over the use of cookies. You can deactivate or restrict the transfer of cookies by changing the settings in your internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all the website’s functions can be used to their full extent any more.
The method with which you can activate the “Do not track” option varies depending on the internet browser used. For more on this, follow the following links:

Mozilla Firefox – Instructions for activating “Do not track” in the program options
Microsoft Internet Explorer – Instructions for activating “Do not track” in the program options
Google Chrome – Instructions for activating “Do not track” in the program options
Apple Safari – Instructions for activating “Do not track” in the program options

IV. Contact form and e-mail contact

1. Legal foundation for processing of personal data

There is a contact form on our website, which you can use to make contact with us electronically. If a user makes use of this option, the data entered in the input mask are transmitted to us and stored. These data are:

• Name
• E-mail address
• Subject
• Body text

The following data are also stored when the message is sent:

• The user’s IP address

Alternatively it is possible to contact us via the e-mail address provided. If a user makes use of this option, we save the user’s personal data transmitted with the e-mail.

The data are not forwarded to any third parties in this context. The data are used exclusively for processing the conversation. The legal foundation for processing of the data, including those transmitted when sending an e-mail, is art. 6, para. 1, point f of the GDPR. If the aim of the e-mail contact is to conclude a contract, then the additional legal foundation for processing is art. 6, para. 1, point b of the GDPR.

2. Purpose of data processing

Processing the personal data from your e-mail and the input mask of the contact form is only done in order to handle the communication. This also includes the required justified interest in the processing of the data.

3. Period of storage

The data are deleted once they are no longer required to achieve the purpose for which they were gathered. For the personal data from the input mask of the contact form and the personal data that were transmitted via e-mail, this is the case when the respective conversation with the user has ended. The conversation has ended when it can be seen from the circumstances that the issue being discussed has been conclusively resolved.

4. Option for objection and elimination

The user can object at any time to their personal data being stored. In this instance, the conversation cannot be continued. The objection can be made electronically to the e-mail address respectively used for the correspondence or via privacy.germany@seprotec.com. All personal data that have been stored during the communication are deleted in this case.

V. Google Maps

This website uses Google Maps API, a map service provided by Google Inc. (“Google”), to display an interactive map. As a result of using Google Maps, information about your use of this website (including your IP address) may be transmitted to a Google server in the USA and saved there.

Google may pass on the information gained from Maps to third parties where required to do so by law, or where such third parties process these data on Google’s behalf. Google will never put your IP address into connection with other data stored by Google. Nevertheless, it would be technically possible for Google to perform an identification of at least individual users based on the data that it has obtained.

It would be possible for personal data and personality profiles of users of the website to be processed by Google for other purposes, over which we do not and cannot have any influence. If the “Do not track” feature is activated in the browser, no external Google Maps content is loaded without consent. More information about data processing by Google can be found in the Google Data Privacy Policy. There you can also change your settings in the Data Privacy Center so that you can manage and protect your data.

VI. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are stored on your computer to help the website analyse how users use the site. The information generated by the cookie about your use of this website is generally transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymisation, Google will however truncate your IP address within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area. The full IP address is sent to Google servers in the USA and truncated there only in exceptional cases. On behalf of this website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

More information regarding Google Analytics’ terms of use and data privacy can be found here or here. Google Analytics is used to analyse data from AdWords and the double-click cookie.
If you wish to deactivate the relevant cookies, you will find an appropriate browser plug-in here.

If you do not want any of your data to be recorded by Google Analytics, you can set an opt-out cookie via the link below, which prevents any future recording of information:
Deactivate Google Analytics.

We would also like to remind you that Google Analytics has been extended on this website with the code “ga(‘set’, ‘anonymizeIp’, true);” in order to guarantee anonymised recording of IP addresses (so-called “IP masking”). If the “Do not track” feature is activated in the browser, no scripts of Google Analytics are integrated without consent.

VII. Jetpack/Wordpress.com-Stats

We are using the plug-in Jetpack (here the subfunction “WordPress Stats”) on the basis of our legitimate interests (that is, interests in analysis, optimisation and economical operation of our online offer within the meaning of art. 6, para. 1, point b of the GDPR). This is a tool for statistical analysis of visitor accesses operated by Automattic, Inc. 132 Hawthorne Street San Francisco, CA 94107, USA, using the tracking technology of Quantcast Inc., 201 3rd St, Floor 2, San Francisco, CA 94103-3153, USA.

Automattic is certified under the Privacy Shield Agreement and thus guarantees that it will observe the European Data Protection law.

WordPress.com-Stats uses so-called “cookies”, which are text files stored on your computer to help the website analyse how users use the site. The information generated by the cookie about your use of this internet offer will be stored on a server in the United States. The IP address is anonymised immediately after processing and before being stored. You may prevent the installation of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.

You can opt out of collection and use of the data through Quantcast with future effect by setting an opt-out cookie in your browser by clicking here on the link “Click here to opt-out”: http://www.quantcast.com/opt-out. If you delete all cookies on your computer, you must reset the opt-out cookie.

VIII. Jotform>/h2>
In order to better advise our (potential) customers, we use digital questionnaires to better determine their needs. This is made possible by the online tool Jotform, operated by Jotform Inc, 4 Embarcadero Center, Suite 780, San Francisco CA 94111, USA.

For all data collected in the course of our forms, we have arranged for processing on the European data server. You can find out more about the data processed through Jotform in the privacy policy at https:/www.Jotform.com/privacy/

Your data will only be used to process the consultation request and will be deleted after 90 days or after completion of the consultation service.

IX. Social Bookmarks

On our website we offer the possibility of using external links to share content on social media or by e-mail. If you use them, you are forwarded to the pages of the providers and corresponding user information is passed on.
If you are logged on to one of these social networks with your account while using our page and would like to share our content, this information is linked to your respective account. As the operator, we have no influence on the data which are transmitted to the corresponding server through plug-ins. Generally the IP address is transmitted.

Please refer to the data privacy statement of the respective provider for further information on the management of your data.

Facebook: https://www.facebook.com/policy.php
Twitter: https://twitter.com/en/privacy
Google+: https://policies.google.com/privacy?hl=en
Linked In: https://www.linkedin.com/legal/privacy-policy/

Here you can find specific information on the buttons:
Facebook: https://developers.facebook.com/docs/plugins/?locale=en_US
Twitter: https://twitter.com/en/privacy
Google+: https://developers.google.com/+/web/buttons-policy
LinkedIn: https://www.linkedin.com/help/linkedin/answer/62931?lang=en

X. Facebook

We operate online presences within social networks and platforms such as Facebook (https://www.facebook.com/) in order to communicate with the customers, interested parties and users active there and to inform them about our services.

As the operator of this Facebook page, we are jointly responsible with Facebook as the operator of the social network within the meaning of the General Data Protection Regulation (GDPR). Personal data is processed when you visit our Facebook company page. Therefore, as the controller of this page, we have entered into an agreement with Facebook which, among other things, regulates the conditions for using the Facebook page. The Facebook terms of use (https://www.facebook.com/legal/terms) and the other conditions and guidelines listed at the end of the agreement apply.

The agreements with Facebook (including on joint responsibility) essentially mean that requests for information and the assertion of other data subject rights should be made directly to Facebook. As the provider of the social network and the possibility of integrating Facebook pages there, Facebook alone has direct access to the necessary information and can also immediately take any necessary measures and provide information. Of course, you can also contact us at any time if you have any questions or suggestions regarding the handling of personal data.

In connection with the operation of this Facebook page, we use Facebook’s Insights function to obtain anonymized statistical data on the users of our Facebook page. For this purpose, Facebook stores a cookie, i.e. a small text file, on the end device of the user who visits our Facebook page. The cookie contains a unique user code and is active for a period of two years unless it is deleted beforehand. The user code can be linked to the data of users who are registered with Facebook. The information stored in the cookies is received, recorded and processed by Facebook, in particular when the user visits the services of Facebook or companies affiliated with Facebook. In addition, other entities such as Facebook partners or even third parties may use cookies on Facebook services to provide services to companies advertising on Facebook. You can find more information on the use of cookies by Facebook in their cookie policy (https://www.facebook.com/policies/cookies/).

We operate our Facebook page in order to present ourselves to and communicate with Facebook users and other interested persons who visit our Facebook page. The processing of users’ personal data is based on our legitimate interest in an optimized company presentation (Art. 6 para. 1 lit. f) GDPR).

It is conceivable that some of the information collected may also be processed outside the European Union by Facebook Inc. (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA) based in the USA. Facebook Inc. is certified under the USEU data protection agreement “Privacy Shield” and thus undertakes to comply with European data protection regulations. We ourselves do not pass on any personal data.”

XI. Use of the login area

For customers and employees, it is also possible to log in, via a link on our homepage, to the secure area of our business management system “Plunet”, which is provided by Plunet GmbH, represented by its Managing Director, Marktplatz 24, D-97070 Würzburg, T +49 (0)931 321 12 20, F +49 (0)931 321 12 22, info@plunet.com. For this, only a link to the access provided by Plunet is used. We do not collect data in this context. With regard to the details of use of our business management system you can find all additional information regarding the relevant data processing operations here.

XII. Special information on our application process

After you have sent the application documents by e-mail or contact form, tsd collects and processes the following personal data:

Surname, forename
Address
Phone number
E-mail
Application documents (covering letter, CV, references, certificates, and similar)

The collection and processing of your personal data takes place exclusively for the purpose of filling vacancies within our company or pursued collaboration as an external partner or freelancer. Your data are only forwarded to the responsible internal departments of our company for the concrete application process There will be no other use or disclosure of your personal data to third parties.

Your personal data are generally deleted two months after completion of the application process through the sending of an acceptance or rejection. This does not apply if opposed by legal regulations of deletion, if continued storage is required for purposes of evidence or if you have expressly consented to extended storage.
If you join the company, additional use of your data is agreed separately via contractual documents.

For unsolicited applications, if we are not currently able to offer you a position or believe that due to your profile you might be interested in other positions, we will consider and store your application data for these positions as well, as long as you expressly agree to this storage and use.

At tsd, we have implemented various technical and organisational measures to protect the data collected in the framework of your application from manipulation and unauthorised access. These measures include secure and encrypted data transmission, by email as well as via the contact form, as well as a defined roles and rights concept.

SUPPLIERS

We process your personal data provided via the forms on the SeproTec website to:

Manage our commercial relationship.
Deal with requests, complaints, and incidents reported through our online contact channels.
Understand the browser’s behavior on the website so as to detect possible cyberattacks against our website.
Comply with any legal obligations that apply directly to us and govern our activity.
Protect and exercise our rights or respond to claims of any kind.
Send commercial content, where applicable, relating to the goods and/or services involved in our business, and/or news or newsletters linked to our sector.

For more information, please visit: https://seprotec.com/privacy-and-cookies

XIII. Your rights

If your personal data are being processed, you are a data subject for the purposes of the GDPR and you have particular rights. You have the right at all times to information about the stored data regarding you and to correction, deletion, restriction on processing, data portability and objection (art. 15-21 of GDPR), if necessary to revocation of granted consent (art. 7 of GDPR) and to submitting a complaint to a regulatory authority (art. 77 of GDPR).

If you believe that your personal data are not being processed lawfully by tsd, you can contact the data protection regulatory authority with your complaint. The regulatory authority according to art. 55 of the GDPR is the

Landesbeauftragter für Datenschutz und Informationsfreiheit
Nordrhein-Westfalen (North Rhine-Westphalia state official for data privacy and information security)
PO Box 20 04 44
40102 Düsseldorf, Germany
Tel.: 0211 38424-0
Fax: 0211 38424-10
Email: poststelle@ldi.nrw.de

If you wish to exercise your rights or have any questions that cannot be answered by this data privacy statement, feel free to get in touch with us by phone (+49 (0)221 925 98 60), e-mail (privacy.germany@seprotec.com) or even by post (Mittelstraße 12-14, 50672 Cologne, Germany). We are also always available for you to contact regarding data privacy. At tsd, proper implementation of data protection is overseen by a data protection officer (Ms. Lydia Voß). If you have any concerns regarding the processing of your personal data, you can contact the officer at privacy.germany@seprotec.com.

Data privacy statement of tsd Technik-Sprachendienst GmbH based on the specifications of the GDPR – Last updated May 2018